Effective Date: July 25, 2026

Thank you for shopping with NatureCart.shop. This Shipping & Delivery Policy explains how we process and deliver orders within Pakistan.

1. Order Processing

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Customers may receive an order confirmation via phone call, SMS, WhatsApp, or email before dispatch.

2. Shipping Coverage

We currently deliver across Pakistan through trusted courier partners.

Delivery availability may vary for certain remote or rural locations.

3. Estimated Delivery Time

Estimated delivery times are:

Major Cities: 2–4 business days
Other Cities & Towns: 3–6 business days
Remote Areas: 5–8 business days

Please note that delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you confirm your order.

From time to time, NatureCart.shop may offer free shipping promotions on selected products or orders.

5. Cash on Delivery (COD)

NatureCart.shop offers Cash on Delivery (COD) for eligible locations within Pakistan.

Customers are requested to:

Provide a valid delivery address.
Provide an active contact number.
Be available to receive the parcel upon delivery.

Repeated refusal to accept confirmed COD orders may result in restrictions on future orders.

6. Order Tracking

Once your order has been dispatched, tracking information may be provided via SMS, WhatsApp, email, or through our customer support team, depending on the courier service.

7. Delayed Deliveries

While we make every effort to ensure timely delivery, NatureCart.shop is not responsible for delays caused by:

Courier service issues
Weather conditions
Natural disasters
Public holidays
Government restrictions
Incorrect shipping information provided by the customer

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

NatureCart.shop is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete addresses or contact information.

9. Damaged or Missing Parcels

If your parcel arrives damaged or appears to have been tampered with, please contact us within 24 hours of receiving your order.

Please retain the product, packaging, and any supporting photographs to help us investigate the issue with the courier.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

📧 Email: support@naturecart.shop

🌐 Website: https://naturecart.shop